Experience
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APMOSYS TECHNOLOGIES Pvt Ltd
PROJECT DETAILS
Project # 1
Project Name: Salesforce CRM
Client Name: SUD Life Insurance
Role: Test EngineeDescription:
This application will improve the customer service and support process that will allow SUD Life customer support team to resolve the customer requests (OTC and Non-OTC), Queries, and Grievances of their customers into the system via multiple channels (Phone, Email, WhatsApp, Walk-in, Portal). This project will setup a customized support process for SUD Life customer service teams on Salesforce Service Cloud. An integration will be setup with internal system Life Asia and SUD Life DWH System to bring in customers and policy information.Roles & Responsibilities:
- Understanding the business requirements & preparing RTMs, Test Scenarios, Test Data and Test Cases.
- Worked on New Business, Underwriting & Policy Servicing module on Life Asia.
- Executing scenarios such as Mobile number update, Email ID update, Change in Residential Status, Gender Change, Marital Status Change & Policy Related Details Etc.
- Responsible for Integration Testing, Functional Testing, Sanity Testing.
- Defects Raised in Salesforce CRM feedback and Update the status for the same.
- Involved in Regression Testing, API Testing using Postman Application.
- Involved in the Integration Testing for various changes and requirements across team.
- Interact with developers and discussed technical problems, Bugs Tracking.
- Created cases in Digi Quick and submitted into SDE and CRM.
Project # 2
Project Name: SUD Life Insurance Products
Client Name: SUD Life Insurance
Role: Test EngineerDescription:
Star Union Dai-Ichi Life Insurance (SUD Life) is a joint venture between two of India's leading public sector banks, Bank of India and Union Bank of India, and Dai-Ichi Life Holdings, a leading life insurance company in Japan. Dai-Ichi Life is the second largest life insurance company of Japan and is one of the top ten life insurers globally. SUD provide variety of products to its customer Like Protection Plan, Retirement Plan, Saving Plan, Wealth Plan, Child Plan, Group Plans & Health Plan.Roles & Responsibilities:
- Understanding the business requirements, preparing test scenarios, test data and test cases.
- Working on New Business module.
- Involvement in Test Execution, Results Analysing and Defect Reporting.
- Worked on Traditional and ULIP Products.
- Executing Product related test cases.
- Tracking Changes, Preparing Reports and Updating Documents.
- Responsible for Integration Testing, Functional Testing.
- Documentations on Defect Management, Test Management.
- Involved in Regression Testing.
- Preparing weekly and monthly status reports.
- Verifying data through Life Asia tool once the policy successfully created in portal.
- Validating Bank Details, Payment details, etc. in LIFE ASIA.
- Worked on Various Functionality life Existing Customer, OCR (Optical Character Recognition), EKYC etc.
Project # 3
Project Name: RPA BOT – SUD Premium Recon Module
Client Name: SUD Life Insurance
Role: Test EngineerDescription:
Primary Objective of the proposed project is to reduced New Business policy issuance TAT and bring it to as close as possible to near real time in case of STP policies. RPA is use to automate Premium Collection Receipt data into premium Recon Module.Roles & Responsibilities:
- Understanding the business requirements, preparing test scenarios, test data and test cases.
- Involvement in Test Execution, Results Analysing and Defect Reporting.
- Created Banks Statement & Flat Files in excel sheet for testing Recon Module.
- Verify summary report of Credit, Debit, Charges & Investments which is created By RPA Bot.
- Check Knockoff Process & entries in Recon Module.
- Interact with developers and discussed about bugs/defects.
- Use Postman application for creating bank transactions in RPA Recon Module.
- Involved in Regression Testing.
- Sending daily status report and defect raising calls with client.
- Involved in the demo call with client.
- Sending daily status report and defect raising calls with client.
- Involved in the demo call with client and Gave KT sessions to juniors
- Check all the mails regarding Positive and Negative scenarios created by RPA Bot.